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Terms & Conditions

Terms and Conditions – Eve Munnar Luxury Resort & Spa

Welcome to Eve Munnar Luxury Resort & Spa. By accessing our website, making a reservation, or staying at our resort, you agree to comply with and be bound by the following terms and conditions.

Payment

  • All payment for room bill in advance Cash before check-in.
  • Extras would be collected directly from the guest at the time of checkout.
  • Cheques are not accepted.

Terms & Conditions

  • Check in 02.00 PM.⁣ & Check out 11.00 AM
  • If they are foreign guests, they should have to submit the original passport with a valid visa/OCI before check-in.
  • The rooms would be held till 7 PM in case of a confirmed reservation.
  • Please intimate in advance for an extension while staying.
  • The refund of advance on cancellation of reservation is as follows:

Cancellation Policy

  • 0-15 days prior to stay—no refund or date change is permitted.
  • 16-20 days prior to stay—50% refund or only one date change is permitted (subject to availability of accommodation).
  • More than 21 days prior to stay—75% refund or only one date change is permitted.
  • All no-shows will be charged as per the booking details.
  • All refunds will attract a 10% administrative charge.
  • The refund process would take a minimum of 10 working days.
  • Refund would be only through bank—not cash.

Child Policy

  • Children below 06 years are allowed to share the room with two adults without charge. No extra bed or mattress is provided in rooms.
  • A child up to the age of 6 years traveling with a single adult is charged single occupancy and a child above the age of 6 years traveling with a single adult is charged double occupancy.

Changes to Terms and Conditions

  • Eve Munnar Luxury Resort & Spa reserves the right to modify these terms and conditions at any time without prior notice.
  • Any changes will be effective immediately upon posting on the resort’s website.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at:

Eve Munnar Luxury Resort & Spa
Sengulam, Anachal
Munnar 685565 – Kerala, India.
Phone: 8592-969-697
Email: sales@rainwoodhotels.com

Hope the above is in order, and do get back to us for any clarification; we would be more than happy to assist
you, endeavoring to provide you with the very best of our services at all times.

Please feel free to contact for any further clarification

Thank you for choosing Eve Munnar Luxury Resort & Spa.